Privacy

Go Ride a Wave is committed to protecting your privacy. Please read our privacy policy.

1. Data collection
When you purchase a lesson or gift certificate, we need to know your name, address, email address and phone number to be able to contact you should any problem arise. We also need the same details for the client should there be any need to contact them.

2. Product supplier
When you purchase a lesson or gift certificate  the clients contact details are used to identify the user of a lesson or gift certificate. This protects the integrity of your booking against misuse.

3. Other contact
Clients may allow us to send our regular newsletter, that contains promotional and general information.

4. Cookies
We do not use cookies for collecting customer's personal data. Cookies may be used to collect general data that is anonymous and in no way identifies viewers.

5. Third parties
We do not sell, trade or hire your personal information to any third parties.

Terms and Conditions

All classes need to be booked via the website booking form or by calling 1300 132 441.

Internet bookings will only be accepted if payment is made at the same time.

Surfing lessons will not be cancelled due to rain, but maybe cancelled if the conditions are deemed to be dangerous, or if the surf is too small to run a class.

All customers will be given a refund or a credit if the class is cancelled.

Refunds will be given to clients if they cancel their lesson, and providing they give Go Ride a Wave at least 24 hours notice. If clients fail to arrive or cancel on the day, then they will forfeit their payment.

All customers must complete a booking form either on the web or before the lesson, and sign the assumption of risk form prior to each class.

Kids prices apply to customers 17 years and under on the day of the class.

Package classes must be taken within one calendar year of the date of the first class.

Vouchers must be redeemed within one calendar year of purchase .